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Returns call logs for Voice AI agents scoped to a account. Supports filtering by agent, contact, call type, action types, and date range (interpreted in the provided IANA timezone). Also supports sorting and 1-based pagination.
GET https://services.leadconnectorhq.com/voice-ai/dashboard/call-logs
Autorizacion Bearer token generado desde el portal Leadway. Ver Autenticacion . Version
string
default: "2021-07-28"
required
Version de la API.
Query parameters Account identifier. Filters results to this account.
agentId
string
default: "507f1f77bcf86cd799439011"
Agent identifier. When provided, returns logs for this agent only.
contactId
string
default: "contact123,contact456"
Contact IDs (comma-separated) to filter by.
startDate
number
default: "1679308800000"
Start date filter (Unix timestamp). Must be less than endDate. Both startDate and endDate must be provided together.
endDate
number
default: "1679395199000"
End date filter (Unix timestamp). Must be greater than startDate. Both startDate and endDate must be provided together.
actionType
string
default: "SMS,CALL_TRANSFER,WORKFLOW_TRIGGER"
Action type filter for call logs (comma-separated ACTION_TYPE values)
Field to sort by. Defaults to newest if omitted.
Sort direction. Applies only when sortBy is provided.
Respuestas
200 - Successfully retrieved call logs
total
number
default: "150"
required
Total number of items
page
number
default: "2"
required
Page number starting from 1
pageSize
number
default: "10"
required
Number of items per page
Array of call logs id
string
default: "507f1f77bcf86cd799439011"
required
Unique identifier for the call
contactId
string
default: "507f1f77bcf86cd799439012"
Associated contact ID
agentId
string
default: "507f1f77bcf86cd799439013"
required
Agent ID associated with the call
isAgentDeleted
boolean
default: "False"
required
Whether the agent is deleted
fromNumber
string
default: "+1234567890"
Caller phone number
createdAt
string
default: "2024-01-15T10:30:00.000Z"
required
Timestamp when the call was created
duration
number
default: "180"
required
Call duration in seconds
trialCall
boolean
default: "False"
required
Whether this call was a trial call
Actions performed during the call. Note: The APPOINTMENT_BOOKING action will only be visible in executedCallActions from Sep 9th 2025. actionId
string
default: "507f1f77bcf86cd799439015"
Action ID reference
actionType
string
default: "SMS"
required
Action type Posibles valores: ‘CALL_TRANSFER’, ‘DATA_EXTRACTION’, ‘IN_CALL_DATA_EXTRACTION’, ‘WORKFLOW_TRIGGER’, ‘SMS’, ‘APPOINTMENT_BOOKING’, ‘CUSTOM_ACTION’, ‘KNOWLEDGE_BASE’
actionName
string
default: "Send SMS Confirmation"
required
Action name
Action parameters - structure varies by actionType
executedAt
string
default: "2024-01-15T10:32:00.000Z"
When the action was executed
triggerReceivedAt
string
default: "2024-01-15T10:31:45.000Z"
When the trigger was received
Transcript translation details
Dynamic data extracted from the call based on agent configuration
messageId
string
default: "507f1f77bcf86cd799439014"
Message identifier associated with the call
{ "total" : 150 , "page" : 2 , "pageSize" : 10 , "callLogs" : [ { "id" : "507f1f77bcf86cd799439011" , "contactId" : "507f1f77bcf86cd799439012" , "agentId" : "507f1f77bcf86cd799439013" , "isAgentDeleted" : false , "fromNumber" : "+1234567890" , "createdAt" : "2024-01-15T10:30:00.000Z" , "duration" : 180 , "trialCall" : false , "executedCallActions" : [ { "actionId" : "507f1f77bcf86cd799439015" , "actionType" : "CALL_TRANSFER" , "actionName" : "Transfer to Manager" , "actionParameters" : { "transferToType" : "number" , "transferToValue" : "+12345678901" , "triggerMessage" : "Let me transfer you to a manager right away" , "hearWhisperMessage" : true }, "executedAt" : "2024-01-15T10:32:00.000Z" , "triggerReceivedAt" : "2024-01-15T10:31:45.000Z" }, { "actionId" : "507f1f77bcf86cd799439016" , "actionType" : "SMS" , "actionName" : "Send Confirmation SMS" , "actionParameters" : { "triggerPrompt" : "When caller asks for booking confirmation" , "triggerMessage" : "I'll send you a confirmation text" , "messageBody" : "Your appointment is confirmed for tomorrow at 2 PM" }, "executedAt" : "2024-01-15T10:33:30.000Z" , "triggerReceivedAt" : "2024-01-15T10:33:15.000Z" // truncado: 131 lineas mas }
Ejemplo curl -X GET 'https://services.leadconnectorhq.com/voice-ai/dashboard/call-logs' \ -H 'Authorization: Bearer YOUR_TOKEN' \ -H 'Version: 2021-07-28'
